britta knüppel & kvast accessories background
The following general terms of service contain legal information regarding your rights as per policies on contracts completed via distance selling and electronic business channels.

1. Area of validity
These general terms of service apply to consumers (§ 13 BGB) for all deliveries from Britta Knüppel.

2. Contractual partner
Purchase contracts are agreed to with Britta Knüppel.
Customer service for questions, complaints, and claims may be reached via telephone at +49 (0)30-68810858 as well as via email at info@brittaknueppelde.

3. Offer and contract signing
3.1 Depictions of products in the online shop do not indicate a legally binding offer, but rather an invitation to submit orders. All product offers are valid "while supplies last", unless otherwise indicated. All errors and omissions excepted.
3.2 By clicking the "Finish order" button, you submit a binding declaration of intent to order the items listed on the ordering page. A purchase contract is signed if we accept your order with a confirmation via email immediately after receiving it, or if we deliver immediately after receiving the order.

4. Right of recall
Purchasers (§ 13 BGB) have a legal right of recall.

Information regarding right of recall
As a purchaser, you may recall your contractual declaration in writing (e.g. letter, fax, email) within a period of two weeks without providing any reasons or by returning the item. The period begins at the earliest one day after receipt of separate written instructions regarding information about the right of recall, however not before the receipt of the item; for recurring deliveries of similar items, not before the day of receipt of the first partial delivery. In these cases as well, the period shall begin only one day after receipt of the items.

Timely delivery of this right of recall or of the item is sufficient for preservation of this cancellation period.

The cancellation of to be sent to:
kvast designstudio
Kern & Knüppel GbR
Brunnenstrasse 73
13355 Berlin

Consequences of cancellation
In case of an effective cancellation, services already received must be returned by both parties, and any possible utilisation (e.g. interest) must be paid. If you are able to return services received completely, partially, or only in a deteriorated condition, then compensation must be provided as required. This does not apply upon transfer of the item if the deterioration of its condition is exclusively the result, for example, of how it was found in a retail store or due to correct consumption. Furthermore, the obligation to compensate for lost value may be avoided by not using the item as your own property, thereby omitting all actions which may diminish its value. Items capable of being sent as a parcel should be returned.

You are expected to bear return delivery costs if the item matches that delivered and if the price of the item to be returned does not exceed the amount of 40.00 Euro, or, in case of a higher price for the item at the time of cancellation, if you have not yet reciprocated for services received or made a contractually agreed partial payment. Otherwise, return delivery -within Germany - is free of charge to you. For return deliveries to all other countries you are expected to bear full return delivery costs.

Obligations for reimbursement of payments must be fulfilled within 30 days after sending of your cancellation.

Other information
Your right of recall expires prematurely if your contractual partner has started carrying out services with your express permission before the end of the right of recall period or if you have caused this yourself (e.g. via download, etc.).
The right of recall does not exist for deliveries of items that have been produced according to a customer's specifications or that are not suitable due to their characteristics or may spoil quickly or for which the expiry date has passed or which are clearly tailored for personal requirements or, in case of deliveries of audio or video recordings or of software, provided that the delivered storage medium has been unsealed by you (e.g. software CDs with opened cellophane packages).
Conclusion of information regarding right of recall

5. Price and delivery costs
5.1 Prices indicated on the product pages include legal VAT and other price components.
5.2 In addition to the prices indicated, we shall bill for delivery costs within Germany. Delivery costs are clearly indicated to you on the product pages, in the shopping cart system, and on the ordering page once again.

6. Delivery
6.1 In normal cases, delivery time within Germany amounts to no more then 7 working days. In case of possible deviations from this tentative delivery period, we shall reference the respective product page.
6.2 In normal cases, delivery time within Europe amounts to no more then 10 working days. In case of possible deviations from this tentative delivery period, we shall reference the respective product page.
6.3 In case the product ordered is not deliverable in a timely fashion, i.e. we have not been supplied with the product in question by our suppliers in a timely fashion, then we shall inform you immediately. In this case, you are free to wait for the product or cancel your order. Inc case of cancellation, any possible services provided will be compensated immediately.

7. Payment
7.1 Payment shall be made in advance.
7.2 We shall indicate our bank information in our order confirmation and shall deliver the items as per the delivery period indicated after payment has been received.
7.3 You have the right to a deduction only if their counterclaim is deemed legally valid or has been accepted by us in writing.
7.4 You may only exercise the right of retention provided that the claims result from the same contractual relationship.

8. Reservation of proprietary rights
The delivered goods remain our property until complete payment has been received.

9. Liability
9.1 We are liable without limitation according to legal conditions for claims which relate to health effects, human injury or loss of life that may be traced to negligent or intentional violation of obligations on our part, on the part of our legal representatives, or our assistants, as well as for damages that are traceable to liability as per the Product Liability Act (Produkthaftungsgesetz). We are liable for claims not included in the aforementioned that may be traced to grossly negligent or intentional violation of our contractual obligations as well as for malicious intent on our part, on the part of our legal representatives, or our assistants as per legal conditions. In this case, liability to compensate for damages is limited to foreseeable, typically occurring damages, provided that we, our legal representatives, or our assistants have not acted intentionally. Having provided a guarantee of the qualities of items or parts of the same, we are also liable within the scope this guarantee. In case of damages regarding missing qualities that have been guaranteed but do not directly occur on the item, we shall only be liable if the risk of such damage becomes apparent from the guarantee of qualities.
9.2 We shall also be liable for damages that have been caused by simple negligence, provided that the negligence regards the injury of relevant contractual obligations that are of particular significance for achieving the goal of the contract. We shall only be liable, however, provided that damages are typically connected with the contract and are foreseeable.
9.3 Extended liability is excluded without consideration of the legal nature of any claim that is made valid; this applies especially to criminal claims or claims to compensation for charges in place of the service.
9.4 Provided our liability is excluded or limited, this shall also apply to personal liability of our employees, staff, colleagues, representatives, and assistants.